HiR Recruitment & Development. Registered in New South Wales, Australia. ABN 34 598 727 089 | Privacy Policy | Full Terms & Conditions

Terms & Conditions

Payment is immediate at the time of booking.

Prices quoted are in AUD, and HiR is registered in Australia. Payments and invoices are available in AUD, USD, CND, GBP, or EURO.

All sessions are online, booked via Calendly and conducted using Google Meet unless expressly agreed otherwise. In-real-life sessions may incur additional fees for travel and incidental expenses.

Sessions can be rescheduled using the calendly booking system as required.

All Calendly sessions are booked with a 30-minute buffer so that James can extend the session without any challenges or additional fees should we continue to get the work done.

After your kick-off session, the agreement with your coach on the specific results you want to achieve from your personalised program will be documented.

*100% Money Back Guarantee

At the end of your program, you and your Coach will review the results achieved. If your original expectations have not been met, you are entitled to a full refund for the program's cost, minus the third-party costs of Strengths Profile assessments or HiR will work with you until the results are fully achieved.

It’s important to remember that coaching is not a done-for-you service. If you want higher levels of performance, to see a significant change in your career and life, higher sales results, increased productivity, and stronger teamwork and collaboration, you and your team must put the work in.

If, at any stage during your program, your Coach does not feel that you and your team, in the case of group programs, are putting in the necessary effort and action to achieve the goals set, you will be given a warning and a choice of two weeks notice to improve or receive an immediate refund. If the commitment, effort, and action have stayed the same at the end of the two weeks, HiR reserves the right to fully refund without fault.

The refund offer excludes Introductory & Supercharge Programs and On-Demand Coaching Sessions; in the case of dissatisfaction with these services, you will be entitled to one additional 60-minute session and 14 days of additional WhatsApp/Email support.